Política de reembolso

Motion & Medium uses print-on-demand production and direct-to-garment (DTG) printing to create and distribute our apparel. This means each item is produced specifically after an order is placed.

Because our products are made to order, returns and exchanges are not supported if you order the wrong size or color, or simply change your mind.

We strongly recommend reviewing the product details, size guide, and your selections before completing your purchase.

Damaged or Defective Products

If your item arrives damaged or contains a manufacturing error, please contact us within 30 days of delivery.

For qualifying issues, we will offer a free reprint or refund.

Please contact us at contact@motionandmedium.com and provide your order information along with a clear photo showing the issue. There is no need to return the damaged or defective product.

Print Placement

For direct-to-garment (DTG) products, there is a print-placement tolerance of up to 0.5 inches. Minor variations in print placement within this tolerance are a normal part of the production process and are not considered defects.